Currently Browsing: Service Cloud
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11 30th, 2009
One Year Later: The Benefits of Go-Live—What I Only Wish I Knew!

One Year Later: The Benefits o...

Posted by brain on Nov 30th, 09 | No Comments
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11 29th, 2009
Knowledge: Its the Heart of the Service Cloud

Knowledge: Its the Heart of th...

Posted by brain on Nov 29th, 09 | 1 Comment
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11 29th, 2009
Extreme Makeover – Customer Care Edition

Extreme Makeover – Custo...

Posted by brain on Nov 29th, 09 | 1 Comment
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11 29th, 2009
How Salesforce.com Uses the Service Cloud: Global Customer Service

How Salesforce.com Uses the Se...

Posted by brain on Nov 29th, 09 | No Comments
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11 29th, 2009
Hands-On: Automating Your Service Cloud

Hands-On: Automating Your Serv...

Posted by brain on Nov 29th, 09 | No Comments
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11 29th, 2009
Improving Bundling and Competitiveness in Media & Communications

Improving Bundling and Competi...

Posted by brain on Nov 29th, 09 | No Comments
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11 29th, 2009
Improve the Health of Your Business by Becoming Service-Oriented

Improve the Health of Your Bus...

Posted by brain on Nov 29th, 09 | 1 Comment
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11 29th, 2009
Using the Service Cloud for the Enterprise

Using the Service Cloud for th...

Posted by brain on Nov 29th, 09 | 1 Comment
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11 29th, 2009
The Service Cloud Road Map: Whats Next? (Session 1)

The Service Cloud Road Map: Wh...

Posted by brain on Nov 29th, 09 | No Comments
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11 29th, 2009
Self-Service: Build a Community, Thrill Customers, and Drive Down Service Costs

Self-Service: Build a Communit...

Posted by brain on Nov 29th, 09 | No Comments
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